2026 Chuseok Holiday Shipping & Customer Service Notice
Holiday schedule · Korea Standard Time (UTC+9)
Order cutoff: September 15 (Tue), 1:00 PM
Shipping resumes: September 28 (Mon), in order
Customer service resumes: September 28 (Mon)
Hello from ULENSPOP.
Due to shipping carriers' closures and inbound/outbound processing delays during Korea's Chuseok holiday, orders confirmed by 1:00 PM on Tuesday, September 15, 2026 (Korea Standard Time, UTC+9) will be dispatched before the holiday break. Orders confirmed after this cutoff will be dispatched in order starting Monday, September 28, 2026.
Please check this schedule before placing your order. If shipment is delayed due to stock availability, we will contact you separately by email.
Customer service through our message board, live chat and email will be unavailable during the holiday break and will resume on Monday, September 28. Please leave your inquiry, and we will reply in order as quickly as possible from September 28.
Bank transfer payments will continue to be confirmed automatically, including during the holiday break.
Thank you for your understanding and patience. We wish you a happy Chuseok!
ULENSPOP